Privacy Policy (GDPR-Compliant)
Effective Date: 19 - 5 - 2025
Welcome to Crosswordify. We value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Who We Are
Crosswordify is an online crossword puzzle platform. For purposes of the GDPR, we are the data controller responsible for your personal data.
If you have questions or requests, you can contact us at:
📧 Email: support@crosswordify.com
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
- Account Information (only if you register): username, email address, and password (encrypted)
- Usage Data: IP address, browser type, device type, session duration, pages visited, puzzles played
- Cookies and Tracking Technologies: used to store preferences, save progress, and analyze site usage
- Email Preferences: if you opt in to receive newsletters or updates
We do not collect sensitive personal data.
3. Legal Basis for Processing
Under GDPR, we process your personal data based on one or more of the following legal grounds:
- Consent: You have given us clear consent to process your data (e.g. subscribing to email updates)
- Contractual Necessity: Processing is necessary for delivering the services you requested (e.g. account access)
- Legitimate Interests: We have a legitimate interest in improving and securing our platform
- Legal Obligation: We may process data if required to comply with legal obligations
4. How We Use Your Data
We use your personal data to:
- Provide access to games and features
- Save your puzzle progress and preferences
- Improve website functionality and user experience
- Respond to user inquiries or support requests
- Send optional updates and announcements (if opted in)
- Prevent fraud and ensure site security
5. How We Share Your Data
We do not sell your data. However, we may share it with:
Trusted third-party processors, such as:
- Analytics tools (e.g. Google Analytics)
- Email delivery services (e.g. Mailchimp)
- Hosting providers
- These processors are under contract and comply with GDPR.
We may also disclose data if required by law or to protect our legal rights.
6. International Transfers
If your data is processed outside the European Economic Area (EEA), we ensure adequate protection is in place through:
- EU-approved Standard Contractual Clauses
- Transfers to countries with an EU adequacy decision
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time.
8. Your Rights Under GDPR
As a data subject in the EU, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict processing in certain circumstances
- Object to processing based on legitimate interests
- Data portability to another service provider
- Withdraw consent at any time
To exercise these rights, contact us at: support@crosswordify.com
9. Cookies
Crosswordify uses cookies to:
- Remember user settings
- Store puzzle progress
- Analyze site traffic
10. Data Security
We implement appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access. These include SSL encryption, secure servers, and limited access controls.
11. Changes to This Policy
We may update this policy as needed. We will notify users of significant changes by email or site notice, and update the "Effective Date" above.
12. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please contact:
Data Protection Officer (DPO)
📧 Email: mail@crosswordify.com
You also have the right to lodge a complaint with your local data protection authority (DPA).